Begin With Safety Measures
- First and foremost account for all property residents and pets to ensure that they are all safe.
- Then, find the property’s main water valve and turn it off if possible. If the valve’s handle is circular in shape move it in a clockwise direction to turn it off. On the other hand, if the valve’s handle is lever like, swirl the handle to align to the water line.
- If possible, switch off the power to the home to prevent electrical discharge. Since gas leaks can occur, turn off the gas.
- Avoid trudging through the standing water. It may contain harmful chemicals and biological pollutants. In addition, building materials can be extremely frail leading to a dangerous crumble.
- Remove Property Contents
If the conditions allow and it appears safe, try to salvage items from the area affected by the flood water. If you own protective gear use it. Gloves, protective overalls and face masks can protect against potential hazards.
- Open windows and doors.
- If you are experiencing a sewer backup do not turn fans on. Dangerous contaminants can be dispersed all over the property.
- Remove and relocate electronics, furniture and personal items to a safe place to prevent additional water damage.
- Take away anything such as curtains that touches the floor so as to prevent damage from water.
- Clean your hands each time you touch the standing water. Make sure that all other occupants also wash their hands after any contact. Any mops, brooms and tools will have to be decontaminated after use.
- Size up the Damage (But Don’t Clean). Property owners may have the impression that they are doing a good deed by cleaning flood damage. No! Instead, they are ruining evidence that could affect a claim or lead to its total rejection.
Do not engage in cleaning, adhere to the steps above. Consequently, if it is possible and safe, take photographs of all the destruction on both property and personal items. However, if you engage a restoration company that handles insurance claims taking pictures might not be important.
Restoration companies with professional expertise liaise with property owners to lodge their claim and get the best insurance outcome possible. They conduct comprehensive documentation of the damage, make accurate assessments on the damage and avail themselves for negotiations with the insurance providers.
A good restoration provider will also guide the property owner on deciding between incurring the water damage expense and making an insurance claim.